Blinkefy

🇮🇳 Made in India | 2-Year Warranty | FREE Shipping on All Orders 🚚

Privacy Policy

Welcome to blinkefy!

At blinkefy (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [blinkefy] (the “Site”) and purchase our products and services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Introduction

Blinkefy operates an ecommerce platform built on WordPress WooCommerce, offering Automatic Electric Aarti Machines and Temple Crafts designed to enhance spiritual rituals in homes, offices, and places of worship. This Privacy Policy outlines how we handle your personal information to provide a secure and personalized shopping experience.

2. Information We Collect

We collect various types of information to provide and improve our services to you.

2.1. Personal Information

Personal Information refers to information that can be used to identify you individually. We collect the following personal information:

  • Contact Information:
    • Name
    • Email Address
    • Phone Number
    • Billing and Shipping Addresses
  • Payment Information:
    • Credit/Debit Card Details (processed securely through third-party payment gateways)
    • UPI Details
  • Account Information:
    • Username and Password (if you create an account)
  • Order Information:
    • Order History
    • Product Preferences

2.2. Non-Personal Information

Non-Personal Information includes data that cannot be used to identify you personally. This includes:

  • Device Information:
    • IP Address
    • Browser Type
    • Operating System
    • Device Type (e.g., mobile, tablet, desktop)
  • Usage Data:
    • Pages Visited
    • Time Spent on Pages
    • Navigation Paths
    • Referring URLs
  • Technical Data:
    • Error Logs
    • Crash Reports

2.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. For detailed information, please refer to our Cookie Policy.

3. How We Use Your Information

We use the collected information for various purposes:

3.1. To Provide and Manage Services

  • Order Fulfillment:
    • Process and deliver your orders.
    • Manage billing and payments.
  • Account Management:
    • Create and manage your account.
    • Provide customer support.

3.2. To Improve Our Services

  • Site Performance:
    • Analyze usage patterns to improve website functionality and user experience.
  • Product Development:
    • Understand customer preferences to develop and enhance products.

3.3. Marketing and Communication

  • Promotional Emails:
    • Send newsletters, special offers, and product updates (with your consent).
  • Transactional Emails:
    • Send order confirmations, shipping notifications, and account-related information.

3.4. Security and Fraud Prevention

  • Protecting Our Site:
    • Monitor for and prevent fraudulent activities and unauthorized access.
  • Data Security:
    • Ensure the integrity and security of our Site and services.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1. With Service Providers

We employ third-party companies and individuals to facilitate our services, perform Site-related services, or assist us in analyzing how our Site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples include:

  • Payment Processors:
    • Razorpay, PhonePe ,  for handling transactions.
  • Shipping Partners:
    • Delhivery, Blue Dart, FedEx, XpressBees, Ecom Express, Ekart for delivering orders.
  • Email Service Providers:
    • Mailchimp, SendGrid for sending newsletters and transactional emails.
  • Analytics Services:
    • Google Analytics, Hotjar for tracking and analyzing site usage.

4.2. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

4.4. With Your Consent

We may share your information with third parties when you have provided explicit consent to do so.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Order Information:
    • Retained for [5 years] for accounting and legal purposes.
  • Account Information:
    • Retained as long as you maintain an active account with us.
  • Marketing Preferences:
    • Retained until you opt-out of receiving promotional communications.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

6.1. Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

6.2. Right to Rectification

You have the right to request corrections to your personal information if it is inaccurate or incomplete.

6.3. Right to Erasure

You have the right to request the deletion of your personal data, subject to certain exceptions.

6.4. Right to Restrict Processing

You have the right to request the restriction of processing your personal data under certain conditions.

6.5. Right to Data Portability

You have the right to request the transfer of your personal data to another party in a structured, commonly used, and machine-readable format.

6.6. Right to Object

You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

6.7. Right to Withdraw Consent

If you have provided consent for any processing of your personal data, you have the right to withdraw that consent at any time.

7. How to Exercise Your Rights

To exercise any of your rights, please contact us using the details provided in the Contact Us section below. We will respond to your request within a reasonable timeframe, typically within 30 days.

8. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information:

  • Encryption:
    • SSL certificates to encrypt data transmitted between your browser and our servers.
  • Access Controls:
    • Restricted access to personal data to authorized personnel only.
  • Regular Security Audits:
    • Conducting regular security assessments to identify and mitigate vulnerabilities.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

By using our Site and providing your information, you consent to the transfer of your information to countries outside your jurisdiction.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately so that we can take steps to remove such information from our systems.

11. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on this page with a new “Last Updated” date. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Phone: +91 95123 95126
  • Email: support@blinkeyfy.com
  • Address : Blinkefy, ANCO, GF-02, Mahadev Complex, Mahadev Estate Part – 5, C.T.M. to Ramol Road, Nr. Mahadev Tea Stall, B/H Ramol Police Station, New Maninagar, Ahmedabad – 382449